Liquidation arrives by the pallet, and a pallet is a promise rather than a guarantee. The manifest says what should be inside. Inspection establishes what actually is. The gap between those two is the part of this business nobody advertises, so here is ours.
Recalled products are pulled and destroyed, never resold. This is the category with the least room for judgement — a recalled item is off the market for a reason, and the fact that it arrived on a pallet does not change that.
Anything with a compromised safety component goes the same way. A power tool with a damaged cord, a heater with a cracked housing, a child car seat with an unknown history — the test is not whether it currently works but whether it can be relied on. Car seats and helmets in particular have expiry and impact histories we cannot verify, so they do not get listed.
Counterfeits are removed. Liquidation stock passes through several hands before it reaches us, and inauthentic goods do appear. If a unit fails an authenticity check, it does not get relabelled or discounted into a lower grade; it comes out of inventory entirely.
Then there is the mundane category: opened consumables, expired products, items missing a component that makes them useless rather than merely incomplete, and units where the box contents do not match the label. That last one is more common than you would expect, and it is the reason we open sealed boxes at all.
What survives all of that gets a grade, a photo of the actual unit, and a listing. The rejection rate is a cost of doing business honestly — and the alternative, listing everything that arrives and letting customers discover the problems, is the reason liquidation has the reputation it does.
