Because our inventory consists of liquidation, overstock, and open-box products, availability is limited and prices are already heavily discounted.
Therefore, most sales are final — with exceptions for defective or misrepresented items.
Effective Date: October 20, 2025
Refund and Returns Policy Overview
We stand by transparency and fairness. The following outlines when returns or refunds are permitted:
1. Electronics
Electronics may be returned within 3 days of pickup or delivery only if the item is not working or defective.
After this period, all electronics are considered final sale.
2. Other Products
Non-electronic products may be returned only if the physical condition does not match the product description or listing photos.
Returns for packaging damage, buyer’s remorse, or sizing issues are not accepted.
3. Refund Eligibility & Process
Refunds cover the item price plus applicable taxes.
Shipping and handling fees are non-refundable unless Pay4more is at fault.
Approved refunds are issued within 10 business days of item inspection and confirmation.
Refunds are credited to the original payment method whenever possible. Store credit may be issued for certain payments (e.g., cash or eTransfer).
4. Return Shipping Costs
Buyers are responsible for return shipping costs unless the item is confirmed defective or not as described.
For in-person returns, please contact us to schedule a return appointment.
5. Out-of-Province Returns
For customers located outside Ontario, all return shipping costs are the buyer’s responsibility unless the return is due to our error.
6. Oversized or Freight Items
Oversized items are available for local pickup only from our Oakville location.
If you wish to return or ship an oversized item, please contact us — shipping can be arranged separately at the buyer’s expense.
7. Non-Returnable Items
The following items cannot be returned:
Items marked “Final Sale” or “As-Is”
Hygiene or personal-use items
Products damaged after pickup or delivery
Important:
All return requests must be made within 3 days of pickup or delivery.
We reserve the right to inspect returned products before issuing any refund.
Store credit may be issued for certain approved returns.
